1. Who we are
Preplobe is operated by Marc's ID Hauz. This Privacy Policy applies to information collected through the Preplobe website, accounts, subscriptions, support channels, and related services.
2. Information we collect
We may collect information you provide directly, including your name, email address, account credentials, billing details handled through payment providers, support messages, and content you submit while using the service.
We may also collect technical and usage information such as device data, browser type, log information, and activity within the platform to support security, analytics, and product improvement.
3. How we use information
We use personal information to provide and improve Preplobe, manage accounts, process monthly recurring subscriptions until cancelled, communicate about support or service issues, maintain platform security, and comply with legal obligations.
4. Sharing of information
We may share information with trusted service providers that help us operate Preplobe, such as hosting, authentication, analytics, and payment processing partners. We may also disclose information when required by law, to enforce our rights, or to protect the safety of users and the platform.
We do not sell your personal information.
5. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements.
6. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices
You may contact us to request updates to your account information or to ask questions about your data. Depending on applicable law, you may also have rights related to access, correction, deletion, or objection to certain processing activities.
8. International use
If you access Preplobe from outside the Philippines, your information may be processed in locations where our service providers operate. By using the service, you understand that data handling may involve cross-border transfers where permitted by law.
9. Updates to this policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or product features. The updated version becomes effective when posted.
10. Contact us
Questions about privacy can be sent to info@preplobe.com or by mail to Marc's ID Hauz, 89F Don Manuel Agregado St., Quezon City, Philippines.